All bookings must be made through our online booking system.
All bookings are subject to availability.
The person making the booking accepts the booking conditions on behalf of the account holder.
All bookings must be paid for at time of booking unless card instalment plan is selected at time of booking or you are paying by Childcare Vouchers/Tax Free Childcare.
Cancellation Notice and Charges
If your child requires medication of any sort, including an inhaler, the following must be in place before your child can attend. If these are not in place, your child will not be able to attend the session.
Any babysitting/care arrangement between parents and Evesham Adventure Playground staff is entirely separate from any agreement with Evesham Adventure Playground. Evesham Adventure Playground does not take responsibility for such private arrangements, although any behaviour that has a negative effect on the business may be considered misconduct and will be dealt with in accordance with the Disciplinary Procedure.
We ask that you provide PPE for your child during transport.
We ask that you agree to take part in relevant test and trace scheme(s).
We ask that you inform us if your child or anyone in your household develops symptoms.
If a child develops symptoms in our care you must be available to collect as soon as possible.
You must follow prevailing official self isolation guidelines.
You need to be aware that if we have a confirmed case we may be forced to close in line with government guidance. In this instance, you will be credited for the sessions you have missed.
Evesham Adventure Playground Association may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes and each time before you submit your personal information.
At Evesham Adventure Playground we respect the privacy of the children attending our clubs and the privacy of their parents or carers. The personal information that we collect about you and your child is used only to provide appropriate care for them, maintain our service to you, and communicate with you effectively. Our legal basis for processing the personal information relating to you and your child is so that we can fulfil our contract with you.
Any information that you provide is kept secure. Data that is no longer required is erased after you have informed us that your child has ceased attending our club.
We will use the contact details you give us to contact you via phone, text, email, social media, through our online booking system and post so that we can send you information about your child, our club and other relevant news, and so that we can communicate with you regarding payment of our fees.
We will only share personal information about you or your child with another organisation if we:
You have the right to ask to see the data that we have about yourself or your child, and to ask for any errors to be corrected. We will respond to all such requests within one month. You can also ask for the data to be deleted, but note that:
If you have a complaint about how we have kept your information secure, or how we have responded to a request to access, update or erase your data, you can refer us to the Information Commissioner’s Office (ICO).
By agreeing to our Terms and Conditions you are giving permission for us to contact you regarding relevant matters.
What information we collect
You may browse the web site without telling us who you are or revealing any personal information. The only information we gather during general browsing is from standard server logs. These include your IP address, domain name, browser type, operating system, and information such as the website that referred you to us, the files you downloaded, the pages you visit, and the dates/times of those visits. This information is not used to develop a personal profile of you. The log files are regularly purged.
You may however provide us with personal information, for example, if you register for any of our services. You may be asked for:
It is your responsibility to ensure that you have the necessary permission to pass on the personal details of everyone required.
What we use personal information for
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Who we pass your personal information to
We will only disclose personal information to government bodies and law enforcement agencies, or successors in title to our business.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We are committed to ensuring that your personal information is secure. Whilst we make all reasonable efforts to maintain security of your personal information, we assume no responsibility for the security of such information.
* We do need to retain certain types of data (such as records of complaints, accidents, and attendance) for set periods of time after your child ceases to be in our care, but we delete as much personal data as we can as soon as possible.
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